Having been employed by large blue chip companies and managing Engineering departments we have first-hand experience of the requirements needed to deliver an efficient and effective Engineering resource.
Whilst developing a department is hard enough having reliable suppliers to back this up is also demanding when it shouldn’t be. How many times have suppliers let you down promising a service that they never deliver? This directly impacts on the department’s performance and doesn’t help improve the reputation of the Engineering function.
McCarroll Engineering was set-up to buck this trend offering first class customer service along with quality products at competitive prices. Larger established Engineering suppliers can take for granted their customer base and give a service that customers have to put up with due to limited choice of suppliers available.
McCarroll Engineering has been successful in taking advantage of this and has helped deliver spare parts more effectively and at reduced cost to local industry.
More specific we have driven through cost savings and corrected supply issues with a large national Dairy Company in the Engineering Function. (Which a large Engineering Supplier with an on-site presence of many years has failed to do)
As an Engineering Manager I used the following statement frequently and stand by this in business also.
An Engineering department that exceeds its customer’s requirements by providing a service that is professional in its approach and delivery. A department that is driven by challenges and sets an example for others to follow, through its motivation and willingness to succeed.